Support

Contact ChingamMatrimony Support

Whether you need help with your profile, have a privacy concern, or just want to know more about our matchmaking process, our dedicated support team is here for you.

General Support

Need assistance with your profile, finding matches, or resolving account issues? Reach out to our customer care team.

[email protected]

Email Support

Privacy & Security

We take your safety seriously. Contact our privacy team to report suspicious profiles, misuse, or data rights inquiries.

[email protected]

Privacy Team

Phone Support

Prefer to speak with someone directly? Our support representatives are available during business hours.

+91 80784 15300

Call Us

Frequently Asked Questions

Quick answers to the most common questions about ChingamMatrimony.

How do I get my profile approved?
After you complete and submit your profile form — completely free — our administration team manually reviews your details and photo. You will receive an email notification once approved or if any clarification is needed. Approval typically takes 24 to 48 hours on working days.
Why is the phone number hidden on profiles?
Phone numbers and addresses are hidden by default to protect members from unwanted contact. They are revealed only when both parties have an accepted interest — one person sends an interest request and the other accepts it.
Can I hide my photo from other members?
Yes. You can enable "Hide Photo" from your profile settings at any time. Members will see a silhouette placeholder instead of your photo. Your photo is only revealed to members with whom you share an accepted interest or an accepted photo request.
When can I start searching for matches?
Search is available once your own profile is approved. Results automatically show opposite-gender, approved profiles. Your saved partner preferences (age, district, caste, education) apply by default, but you can override them for any search.
How do I reset my password?
On the Log In page, click "Forgot Password?". Enter your registered email and we will send a secure reset link valid for 1 hour. All active sessions are signed out after a password reset for security.
How do I report a suspicious profile?
Open the profile and click the "Report Profile" button. Select a reason (fake profile, harassment, inappropriate content, spam, or other) and submit. Our moderation team reviews all reports and takes action within 48 hours.
Is registration free? What is the membership fee for?
Yes — registration and profile submission are completely free. Once your profile is approved, it goes live and searchable with a 24-hour free trial. To continue afterward, pay your category's membership fee to activate your 6-month membership, with an optional UPI Autopay mandate for renewals every 6 months. Payments are processed securely and we do not store any card or bank details. See our Pricing page for current amounts and our Refund Policy for details.
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Business Name

ChingamMatrimony

Proprietorship

Proprietor

Amal K G

Registered Address

Thodupuzha, Idukki, Kerala, India

UDYAM Registration

UDYAM-KL-03-0039454

Contact Email

[email protected]