Legal
Last Updated: October 3, 2026
This Privacy Policy explains what personal information we collect when you use ChingamMatrimony, why we collect it, and how we protect it. We've written it in plain language so it's easy to understand. By registering or using ChingamMatrimony, you agree to the practices described here.
When you register and use ChingamMatrimony, we collect information you give us directly:
We also automatically collect basic usage data:
We use your information to:
We never use your data for advertising, and we never sell it to anyone.
Your phone number and home address are hidden from everyone by default. They are only shared when:
Both people must agree before any contact details are exchanged. This is built into how the platform works — there is no way around it.
Your profile photo is stored securely with our cloud storage provider. When you upload a new photo, the old one is permanently deleted immediately. If your account is permanently deleted, all your photos are deleted too.
You can also choose to hide your photo — it will appear as a silhouette to other members unless they have an accepted interest with you or you approve their photo request.
Only approved profiles appear in search results. Your phone number, home address, and full-resolution photo are never included in search results — only non-sensitive information like your name, district, education, and occupation.
Some of what you enter is never shown to another member until you accept their interest — on either plan. Paying for Premium does not reveal it; only your acceptance does. Until then these appear to them as Locked:
These fields are also left out of search altogether, so no one can find you by searching for a parent's name or an employer.
When you submit your profile, it is automatically checked for signs of data-quality problems — for example text that looks like random keystrokes, a district that does not belong to the selected state, or a PIN code that cannot match the stated location. If something looks wrong you are told which field and why, so you can correct it. The outcome of this check is available to our review team. No decision about your profile is made automatically — approval and rejection are always made by a person.
These checks also compare your submission against other accounts to detect the same person registering more than once — for example, a phone number already used by another account, or a matching date of birth and parents' names. Any match is shown to our review team, who decide what, if anything, it means.
As you fill in the profile form, what you have typed is saved automatically as you go, to your account rather than to the device you are using — not only when you press Save. This is what lets you start on your phone and continue on a laptop.
Two consequences worth stating plainly:
To keep the community safe, spot fake or duplicate accounts, help you when you contact support, and understand which parts of the service people actually use, we keep a record of how the service is used. While you are signed in, we record:
How you found us. When you first visit, your browser notes which of our pages you arrived on, the name of the website that sent you there (for example "google.com" — never the full link), and any campaign tags in the address. It stays in your browser and is sent to us only when you create an account, so we can tell which pages and campaigns bring people to the service. It is kept for as long as your account exists and is visible only to administrators.
Engagement score. Once your profile is approved, we calculate a simple 0–100 score each night from how often you have used the service over the last 30 days — active days, actions such as searches and interests, connections made, and how recently you visited. It helps our team notice members who may need help before their membership comes up for renewal. It is never shown to other members, does not affect your visibility or your matches, and is replaced every night.
Profile attention and search demand. We count how many members viewed, shortlisted or sent an interest to each approved profile, so our team can help members whose profiles are being missed — for example by suggesting a photo. We also add up which communities and districts members search for, as anonymous totals with no member attached, to see where there are too few profiles.
Emails we send you. For each email we send, our email provider tells us whether it was delivered, opened, clicked, bounced or marked as spam. We use this to see which emails are useful and to notice when mail is not reaching you. We do not record which link you clicked.
Error reports. If one of our pages breaks in your browser, the page sends us the technical error message, which page it was, and your browser type, so we can fix it. Anything in the message that looks like an email address, phone number or code is removed before it is stored, and it is not linked to your account.
Unusual-activity checks. These records are also checked automatically for patterns that can indicate misuse — for example many failed sign-in attempts on your account in a short time, an unusually large number of profiles viewed or interests sent within an hour, or several accounts used from one connection. A match only flags the account for a person on our team to look at. Nothing is blocked, suspended or changed automatically; any action is a person's decision.
Who can see this: only platform administrators. Other members never see it, moderators do not see it, and it is never sold or shared with anyone. Whenever an administrator opens a member's activity record, that is itself written to our internal audit log.
How long we keep it: detailed activity records are deleted automatically after 90 days. We may keep overall totals — for example "120 members were active yesterday" — that do not identify anyone.
As with everything else in this policy, you can ask us for a copy of your activity records, or ask us to correct or delete them (see section 12).
If you register but never submit your profile for review — either because it was left unfinished, or because you chose Premium and the membership payment was never completed — we do not keep the account indefinitely:
This applies only to accounts that never came to us for review. A profile that is waiting for review, one that was reviewed and rejected, and an approved profile are all left alone by this process.
After a permanent deletion, residual copies of your data persist in our encrypted backups until those backups rotate out on their normal schedule. We do not use those backups for any purpose other than restoring the service after a failure.
We take security seriously:
We don't use tracking cookies. We use your browser's local storage (similar to cookies, but private to your device) to keep you logged in between visits. This stores your login token and basic profile info like your name. It is cleared when you log out. We don't use advertising trackers or analytics cookies. The activity records described in section 5b are kept on our own servers while you are signed in — not in cookies, and not by any third party.
We work with the following trusted services to operate the platform:
Our social media links (Facebook, Instagram) take you to third-party platforms that have their own privacy policies. We don't share any of your data with them.
We do not sell or share your personal data with any third party for marketing or commercial purposes.
ChingamMatrimony offers "Sign in with Google" as an optional way to create an account or log in. When you choose this option, Google shares the following information with us, with your explicit permission:
This data is used only to create and authenticate your ChingamMatrimony account. We do not use it for advertising, profiling, or any other purpose. We do not share this Google user data with any third party.
You may revoke ChingamMatrimony's access to your Google account at any time through your Google Account permissions page. Revoking access does not delete your ChingamMatrimony account — you can continue to log in using your email and password.
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
ChingamMatrimony is for adults only — females aged 18 and above, males aged 21 and above. We don't knowingly collect information from anyone below these ages. If we discover an underage account, we will deactivate it and delete all associated data immediately.
Under the Digital Personal Data Protection Act, 2023, you have the right to:
To exercise any of these rights, email us at [email protected].
If we ever become aware of a security incident that affects your personal information, we will:
We have security measures in place to prevent and detect breaches, and we take this responsibility seriously.
We may update this Privacy Policy when our practices change or when the law requires it. We'll update the "Last Updated" date at the top when we do. For significant changes, we may also send you an email. Continuing to use ChingamMatrimony after a policy update means you accept the new version.
Questions about this Privacy Policy or your data rights? Reach our Grievance Officer: